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Leadership Management Skills

[COURSE #1.3]

Happy employees make happy customers!

This workshop helps managers understand that increased communication and trust are the keys to leading team members and long-term organizational success. The course is critical for participants whose firms demonstrate management dysfunction. Best practices and case studies are taken from firms on the "Fortune 100 Best Companies to Work For List."

This hands-on skill development workshop teaches supervisors and managers the foundational skills of communication, motivation, delegation and evaluation. Managers learn to create a new employee-orientation process for success. Participants learn goal setting and performance management strategies to build healthy and productive teams. The course teaches managers how to use delegation skills in the workplace to increase employee motivation levels. Students learn how to collaborate in situations where conflict is present to diffuse tension and drive more creative outcomes.

Through extensive case study, role-play, and best practice sharing, participants learn to improve productivity and stay tuned in to job satisfaction levels of the team.


Objectives
Participants will learn to:
  • Determine different staff behavioral styles quickly

  • Lead those employees who appear difficult

  • Build an atmosphere of trust through better communication in the workplace

  • Foster an atmosphere where employees enjoy coming to work

  • Motivate staff members by recognizing their specific needs

  • Delegate projects more effectively by using a 4-step process

  • Build an exceptional goal focused employee evaluation process for success

  • Create a new employee orientation process that builds the team.

  • Set goals and help staff members plan for performance

  • Assess employee performance, give constructive feedback, and document performance challenges

  • Deal with conflict to build consensus and create new understanding


Thanks again for all your effort, passion, enthusiasm and professionalism. The pleasure was all ours.
We’ll certainly be back again!
Alfonso Cantu
Partner, CMV Publicidad

"One of the best management training leadership seminars available today!"

"Our firm found this the best leadership management training Dallas has to offer."

"Leadership management training Texas firms need!

"Fathom offers the best entrepreneurs leadership training available."

Class Size: Up to 16
Length: 2 days


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With more than 20 years of experience in the management turnaround environment, Fathom Corporate Training was founded by John Males to work with clients who are facing critical challenges in management, sales, customer service and branding in commoditized markets. Our client-centered workshops are designed to seed new thought and facilitate course correction. We can help you to increase employee satisfaction, lower your turnover, increase revenues and raise profit margins. Fathom Corporate Training’s customers include some of the world’s most successful firms and recognized brands. Find out more about what our clients are saying.

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