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MANAGEMENT SKILLS TRAINING
Happy employees make happy customers! This leadership skills workshop helps managers understand that increased communication and trust are the keys to leading team members and long-term organizational success. Our supervisory skills workshop is critical for managers who are leading through rapid change such as merger, acquisition or increased employee turnover.
This hands-on management training course teaches supervisors and managers the foundational skills of communication, motivation, delegation and evaluation. Managers learn to create a new employee-orientation process for success. Participants learn goal setting and performance management strategies to build healthy and productive teams. This management skills course teaches managers how to use delegation skills in the workplace to increase employee motivation levels. Students learn how to collaborate in situations where conflict is present to diffuse tension and drive more creative outcomes.
Through extensive case study, role-play, and best practice sharing, participants learn to improve productivity and stay tuned in to job satisfaction levels of the team. Best practices and case studies are taken from firms on the Fortune 100 Best Companies to Work For List.
Objectives
Participants will learn to:
- Determine different staff behavioral styles quickly
- Lead those employees who appear difficult
- Build an atmosphere of trust through better communication in the workplace
- Foster an atmosphere where employees enjoy coming to work
- Motivate staff members by recognizing their specific needs
- Delegate projects more effectively by using a 4-step process
- Build an exceptional goal focused employee evaluation process for success
- Create a new employee orientation process that builds the team
- Set goals and help staff members plan for performance
- Assess employee performance, give constructive feedback, and document performance challenges
- Deal with conflict to build consensus and create new understanding
"This management skills training course was very through and complete. It was fun and engaging. The best sections for me were Employee Evaluation, Communication and Delegation. We definitely needed this training!"
Alfonso Cantu
CMV Pulicidad
Austin, Texas & Mexico City
"The instructor was fluid with a great attitude and lots of relevant experience. He was able to keep our team interested all day. I will continue using the personality styles tool to work better with my staff and clients."
Jaime Austin
Human Resources Manager
Austin, Texas
"I really enjoyed all of the sections of this course. Performance Management was very useful for me. Our instructor was able to map his experience and was accommodating to all participants in the workshop."
Sales Manager
Prospx
Austin, Texas
Class Size: Up to 16
Length: 2 days
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